Privacy Policy

Last Updated: December 30, 2025

This Privacy Policy explains how [ Lily’s SnowGlobe Tumblers] (“we,” “us,” “our”) collects, uses, discloses, and protects information when you visit or make a purchase from [https://snowsip.com/] (the “Site”), or otherwise interact with us (collectively, the “Services”).

We are an independent, consumer-to-consumer style seller (an individual/sole proprietor) offering finished SnowGlobe Tumblers decorated with stickers/decals for customers in the United States.

1) Information We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.

A. Information you provide directly

Depending on how you use the Services, you may provide:

  • Contact information: name, email address, phone number.

  • Order information: shipping address, billing address, items purchased, order notes, and order history.

  • Personalization details (if offered): text you request on stickers/decals (for example, a name, initials, or short phrase).

  • Customer support messages: what you send to us (including screenshots or photos, if you choose to share them).

  • Reviews or content: if you post a review or submit content through the Site (where enabled).

B. Information collected automatically

When you visit our Site, we (and our service providers) may automatically collect:

  • Device and usage data: IP address, browser type, device type, operating system, referring/exit pages, pages viewed, clicks, and approximate location (derived from IP).

  • Cookie and similar technology data: identifiers and browsing activity used to keep the Site working, remember preferences, measure performance, and (if enabled) support advertising.

C. Information from third parties

We may receive information from:

  • Payment processors (e.g., confirmation that payment succeeded/failed, partial payment details). We typically do not receive or store your full card number.

  • Shipping carriers (e.g., delivery status and tracking updates).

  • Analytics/advertising partners (if used) (e.g., information about how ads perform and how visitors interact with our Site).

2) How We Use Your Information

We use information for the following business purposes:

  • To process and fulfill orders: take payment, confirm orders, pack and ship items, provide tracking, and handle returns/exchanges.

  • To provide customer service: respond to inquiries, troubleshoot issues, and communicate about your order.

  • To operate and improve the Site: maintain security, fix bugs, improve user experience, and understand how our Site is used.

  • To communicate with you: send transactional messages (order confirmations, shipping updates) and respond to your requests.

  • Marketing (only where permitted): send promotional emails or texts if you opt in, and measure marketing performance.

  • Security and fraud prevention: help detect and prevent fraud, abuse, or unauthorized activity.

3) How We Share Your Information

We may share information as follows:

A. Service providers (processors)

We share information with vendors who help us run our business, such as:

  • payment processors,

  • shipping and logistics providers,

  • website hosting and IT providers,

  • customer support platforms,

  • email/SMS providers (if used),

  • analytics providers (if used).

These vendors are permitted to use information only as needed to provide services to us.

B. Advertising and analytics partners (if used)

If we use advertising or analytics tools (such as pixels/tags), those partners may collect or receive certain data from your browser/device to help measure and optimize campaigns. Under some U.S. privacy laws, certain advertising-related disclosures may be considered “sale” or “sharing” (even if no money is exchanged). See Section 7 for choices.

C. Legal and safety reasons

We may disclose information if we believe it is necessary to:

  • comply with law or legal process,

  • respond to lawful requests,

  • protect our rights, customers, or the public,

  • enforce our terms and prevent misuse.

D. Business transfers

If we are involved in a merger, acquisition, sale of assets, or similar transaction, information may be transferred as part of that process.

4) Cookies and Similar Technologies

We use cookies and similar technologies to:

  • enable essential Site functions (cart/checkout, security),

  • remember preferences,

  • understand usage and improve performance,

  • support advertising (if enabled).

Your choices: You can control cookies through browser settings and (if we provide it) a cookie preference tool. Disabling cookies may affect certain Site features.

5) Email and SMS Marketing

  • Email: If you subscribe, you can opt out anytime by clicking the unsubscribe link in our marketing emails.

  • SMS (if offered): If you opt in to texts, you can opt out by replying STOP (or following the instructions provided). Message and data rates may apply.

We may still send transactional messages related to your orders (e.g., receipts, shipping notifications).

6) Data Retention

We keep personal information only as long as reasonably necessary for:

  • fulfilling orders and providing support,

  • maintaining business records (including tax/accounting),

  • preventing fraud and enforcing agreements,

  • complying with legal obligations.

Retention periods vary depending on the type of information and the purpose for which it is used.

7) Your Privacy Choices and Rights

A. General choices

  • Marketing opt-out: unsubscribe from emails and opt out of SMS (as described above).

  • Cookie controls: manage cookies through your browser and (if available) our cookie settings.

B. U.S. state privacy rights (where applicable)

Depending on your state of residence and whether applicable laws apply to our business, you may have rights such as:

  • requesting access to the personal information we hold about you,

  • requesting correction of inaccurate information,

  • requesting deletion (with certain exceptions),

  • requesting data portability,

  • opting out of certain processing such as targeted advertising and certain data disclosures. (Some laws define “targeted advertising” as ads selected based on activity over time and across non‑affiliated sites/apps.)

C. How to exercise your rights

To submit a request, contact us using the information in Section 11. We may need to verify your identity before responding.

D. Global Privacy Control (GPC)

Where required by applicable law, we will treat a user-enabled Global Privacy Control signal as a request to opt out of certain data disclosures (such as “sale” or “sharing” for cross-context behavioral advertising). California Attorney General+1

8) California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have rights including:

Do Not Sell or Share:
If our advertising/analytics setup involves disclosures that qualify as “sale” or “sharing” under California law, we will provide an opt-out mechanism (often titled “Do Not Sell or Share My Personal Information”) and honor applicable opt-out requests. California Attorney General+1

9) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure.

10) Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate steps. Federal Trade Commission

11) Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Lily’s SnowGlobe Tumblers
Email: snowglobe298@gmail.com

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Last Updated” date above. Your continued use of the Services after changes means you accept the updated Privacy Policy.